Terms of Service

Last Updated: February 24, 2025

Welcome to You Belong Here Studio, founded by Desi G. These Terms of Service ("Terms") govern your use of our website and services. By using our website or making a purchase, you agree to these Terms. Please read them carefully.

1.
Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any of these terms, please do not use our website.
2.
Product Information
We make every effort to ensure that our product descriptions and images are accurate. However, we cannot guarantee that the colors or details on your screen will match the actual product.
3.
Order Acceptance and Cancellations
You are not guaranteed an order until you receive an email confirmation from us. We reserve the right to cancel orders at our discretion, including cases of incorrect pricing, stock availability, or fraudulent activity.
4.
Custom Orders
Custom orders are specially made for each customer and are not returnable or refundable. Please ensure all custom details are correct before placing your order.
5.
Pricing and Payments
Prices are listed in CAD (Canadian Dollars) and are subject to change. You agree to pay all applicable charges, including taxes and shipping costs, at the time of purchase.
6.
Limitation of Liability
You agree that You Belong Here Studio, its founders, and affiliates are not responsible for any damages arising from the use of our products or services. Our liability is limited to the amount you paid for the product in question.
7.
Modifications to the Terms
We may update or change these Terms at any time. When changes are made, we will post the updated version on our website, and it will become effective immediately.

Privacy Policy

Last Updated: February 24, 2025

At You Belong Here Studio, founded by Desi G, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information.

1.
Information We Collect
We collect personal information that you provide to us, including your name, email address, shipping address, payment details, and other information necessary to process your orders.
2.
How We Use Your Information
We use your personal information to process orders, communicate with you, improve our website and services, and comply with legal obligations.
3.
How We Protect Your Information
We implement various security measures to protect your personal information, including encryption and secure payment processing. However, no method of transmission over the internet is 100% secure.
4.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in operating our website or processing your orders, such as shipping companies or payment processors.
5.
Your Rights
You have the right to access, update, or delete your personal information at any time by contacting us at YouBelongHere.Studio@gmail.com. You can also opt-out of marketing communications by following the unsubscribe instructions.
6.
Cookies
We use cookies to enhance your user experience and analyze website traffic. You can disable cookies through your browser settings, but this may affect the functionality of the website.
7.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the new policy will take effect immediately.

Return Policy

Last Updated: February 24, 2025

At You Belong Here Studio, we want you to be happy with your purchase. If you are not satisfied, we offer the following return policy:

1.
General Return Policy
We accept returns of regular items within 30 days of purchase. To be eligible for a return, items must be unworn, unwashed, and in their original condition, with all tags attached.
2.
Non-Returnable Items
Custom orders, personalized items, and items marked as final sale are not returnable. be unworn, unwashed, and in their original condition, with all tags attached.
3.
Return Process
To initiate a return, please contact our customer service team at YouBelongHere.Studio@gmail.com with your order number and reason for the return. Once approved, you will be provided with instructions for returning your item.
4.
Refunds
Once we receive the returned item and inspect its condition, we will issue a refund to your original payment method. Please allow up to 10 business days for the refund to be processed.
5.
Return Shipping Costs
Customers are responsible for return shipping costs, except in the case of damaged or defective items.

Shipping Policy

Last Updated: February 24, 2025

At You Belong Here Studio, we are committed to delivering your items in a timely manner. Our shipping policy outlines the details of our shipping practices:

1.
Processing Time
Orders are processed within 2-5 business days of purchase. Please note that custom orders may take longer to process.
2.
Shipping Methods
We offer standard and expedited shipping options. Shipping times vary depending on your location, but typical delivery times range from 5-10 business days for standard shipping and 2-5 business days for expedited shipping.
3.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your shipping address. International orders may incur additional customs fees, which are the responsibility of the customer.
4.
Order Tracking
Once your order has shipped, you will receive a tracking number to monitor its progress. Please note that shipping delays can occur, particularly during busy seasons.
5.
Lost or Damaged Items
If your order is lost or damaged during shipping, please contact our customer service team immediately. We will work with the carrier to resolve the issue and, if applicable, provide a replacement or refund.